Privacy Policy

INTRODUCTION

Your privacy is important to us. While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure and using it only as our customers would want us to, is a top priority for all of us.

The purpose of this privacy policy is to set out the manner and purposes for which Finshield Investment Advisors (FIA) will obtain and process your personal information. (FIA) is committed to safeguard all your confidential information. The following describes our current policies regarding collection, use and disclosure of your personal information which we receive in the course of you accessing our website and any other services provided through this site. By using this website, you are consenting to the collection and use of your personal information in the way we describe in this policy and our Terms and Conditions.

OBTAINING YOUR PERSONAL INFORMATION

We may obtain personal information about you when you register to use this website, place an order with us or when you provide feedback about our products or services. Collection of personal information may include information received solicited or unsolicited through the use of the facility provided in the website. These may include and is not limited to, your name and contact details.

PROCESSING YOUR PERSONAL INFORMATION

Any personal information collected will only be used by us for providing you with the products and services you requested and for communicating with you. You will be asked to provide information about yourself when you use certain site facilities, in order to complete your request or transaction. This may include personal information such as your name, email addresses, mailing address and telephone number. However, it is sometimes necessary to provide personally identifiable information about you to a third party, business partners and/or organization that performs services on our behalf. Such information is only provided in accordance with the law and that our employees, agents and/or affiliates are required to treat the information confidentially and use it exclusively for the purpose for which it is provided. We do not share your personal information except where permitted by law or for lawful purposes

COOKIES

Cookies are small files that are often created when you visit a website, and which are stored in the cookie directory of your computer. A cookie often includes an anonymous unique identifier. Cookies do not damage your computer. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. You do not have to accept cookies. You can decide if you want to accept cookies by changing the settings on your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.

If you would rather not allow our storage or access to cookies that may contain your aggregate information then you should make appropriate arrangements to deactivate the cookie function on your web browser. Further information regarding the use of cookies, including their deactivation can be found at www.allaboutcookies.org. This website is run by the Interactive Advertising Bureau and provides guidance to users on how to turn off cookies

FIA analyzes customer statistics, sales, traffic patterns and related site information. In order to facilitate this, where possible, our web server may automatically recognize the domain name and email address of users of this website, by using cookies. We also use cookies to operate the shopping cart system in our online trading platforms.

We may also collect the domain name and email addresses of visitors to this website and those that communicate with us via email. We may also collect other aggregate information, e.g. information about the pages users access or visit and the transactions they perform there and any other information volunteered by the user, such as survey information and/or site registrations. We can also identify the web browser that the user is using and the way in which the user has accessed our website, e.g. via a particular hyperlink or link contained within a marketing email.

The information we collect in this way is used for internal review and improvement purposes, e.g. to improve and/or customize the content, and/or layout of our websites for our users or each individual user. This information is not shared with other organizations for commercial purposes.

DATA PROTECTION AND INFORMATION SECURITY

We do not buy or sell information about current or former investors or their accounts to / from third parties. We follow strict security procedures for obtaining, processing and storing the personal information with which we have been entrusted. We will not disclose or make your personal information available to a third party (otherwise than where indicated within this privacy policy) without your consent. You can help to protect your personal information by ensuring that you keep your login and password secure. We also recommend that you log out of your account once you have completed your transaction or enquiry, especially if you are using a shared computer.

We will also correct or delete any inaccurate information that we are holding about you that is brought to our attention.

LINKS TO OTHER WEBSITES

This site contains links to other websites with whom we have a relationship. However, FIA is not responsible for these websites and their privacy policies or the content of such other websites. We therefore suggest that you read the privacy policy statements on any website that you visit from a link on this site, as their policies and procedures may differ from our own.

CHANGES TO THIS PRIVACY POLICY

This privacy policy is reviewed from time to time and as such, will be subject to changes. If we decide to change this privacy policy we will post the changes here. However, if we intend to make material changes to the way we use your personal information, we will seek your consent before doing so.

CONTACTING US

We aim to offer you the very best personal service, the kind of service you want and the products you need. Your views are important to us - please help us by letting us know of any way that we can improve our service to you by contacting us at support@finshieldadvisors.com